I always look for honesty in auto 6/8/2012
by dmccarthy56 at Citysearch Provided by Citysearch
I always look for honesty in auto repair service. Have seen too many that nickel and dime you or overcharge. pete was completely honest and they gave me excellent service. I will bring all of my brake service and oil changes here as long as they provide this type of respect for c*mstomers more
Take the whole day off work 5/17/2012
by skipjones at Citysearch Provided by Citysearch
Made appointment, was there on time, was told they will be right with you and nothing.....I would not recommend this service to my worst enemy, seems as if we are lucky to even be spoken too. The hell with this place I hope they close and leave my town. I more
New Manager Pete #1 in Customer Service 3/31/2012
by moustakas14 at Citysearch Provided by Citysearch
The new manager Pete, in my opinion, has customer service/satisfaction as his number one priority as he takes over management of this Brake Master location. Due to an accident a few weeks earlier when my brakes locked up in the rain,causing me to rear-end the car in front of me, I brought my Chevy pickup in to have the brakes checked. Turned out one of the ABS system sensors malfunctioned and one of the rear brake shoes broke in half inside the drum. The technician replaced my rear brake shoes, wheel cylinders, front brake pads, flushed the brake fluid and bled the air out of the system. Also, I had the radiator flush since my heater wasn't putting out much heat. The technician checked my thermostat and it was stuck open. A $6 dollar part and I now have heat again. I now have excellent brakes due to the diligent work and experience by the technicians at this location. It was raining hard when I left the shop and I slammed on my brakes down the road. I now have a good working ABS system again. The heat on these cold days is now a pleasure use putting out hot air instead of cold. Walk-ins are welcome, but I would recommend that you call and make an appointment to avoid waiting time as it normally appointments then first come first serve. Thank you to the manager Pete and to his technicians who did a great job on my truck. more
Reliable Experiences 5/19/2011
by mikey71 at Citysearch Provided by Citysearch
I've been going here for a few years now for oil changes and brake jobs. Just the routine stuff and always find Larry and his staff to be straightforward and honest. I'll sometimes negotiate on the prices of things, but they do so in a reasonable way. About the lifetime brakes, I got them on the front end back in 2007 and just had to go in last month. Replaced both rotors and got out the for about $200 since the pads were free on replacement. Seemed fair to me. more
Nickle and Dimes ""R"" Us 2/11/2010
by sactowncustomer at Citysearch Provided by Citysearch
When you recieve your quote, after waiting for over an hour and a half, be sure and check out how many ""extras"" are on the printout (brake flush/un-needed every time-28$, brake fluid not included with brake flush-11.95$, ""cleaning""-28$). After spending over 300 dollars last time around with them for ""liftime brakes"" (less than 2 years ago) they wanted to charge us another 370$ for rotors and the works the second time around. After inspection by another shop they confirmed that the brake pads were indead bad and said the rotors were nowhere near needing replacement (Brakemasters upsell). To boot they put the tires I just had rotated on backwards. Do not go here the ""lifetime brakes"" were a scam!! If you do go in against my advice ask how much they charge for labor an hour-it will blow your mind!Cons: lifetime brakes are a scam!! more
Great place great prices 3/19/2009
by Karenk at Citysearch Provided by Citysearch
I have had a lot of bad experiences when trying to get my car serviced and have felt betrayed by other repair shops but I have had a lot of good experiences at brake mastrers and have used the one on auburn blvd and like it alot too. but orangevale is my favorite.Pros: I trust themCons: spending money on my car more
Break my car twice in a week. What a Break Master... 9/5/2007
by cloudjy at Citysearch Provided by Citysearch
I went to this Brake Master in Orangeville since I live in Folsom. My girlfriend went there once to fix the engine check light. They turned it off and it came back few days later. Sent it twice but never fixed the root cause. We sold the car anyway but wasted $75 when we got it fixed in Auto Zone using their reader for free. Turn out to be a known issue for our car.Pros: Big Name, many locations, and coupons. They are franchise, so quality may vary.Cons: Orangeville location keeps breaking my car. Twice in a week. Break Master more
